Shipping Policy

Shipping Policy

Last updated: 2026/08/29

Thank you for shopping with Pawvi! Please review our shipping policy below for details on order processing, delivery times, and related information.

Order Processing Time

All orders are processed and dispatched within 1–2 business days of purchase (excluding weekends and public holidays). You will receive a confirmation email with tracking information once your order has shipped.

Delivery Times

We currently ship internationally. Estimated delivery times are:

Please note: delivery times are estimates provided by our shipping carriers and are not guaranteed. Delays can occasionally occur due to customs processing, local courier delays, weather, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. [Add specific rates or "Free shipping over $X" if applicable.]

Order Tracking

Once your order ships, you'll receive a tracking number via email so you can monitor your delivery every step of the way.

Customs, Duties & Taxes

For international orders, your shipment may be subject to import duties, taxes, and customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. Please check with your local customs office for more information.

Delayed or Missing Orders

If your order hasn't arrived within the estimated delivery window, please contact us at [support email] with your order number, and we'll be happy to look into it for you.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. Pawvi is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@pawvi.co — we'll do our best to update it before dispatch.

Contact Us

Questions about your shipment? Reach out to us at support.pawvi.co@gmail.com and we'll be glad to help.